Zales vs The Diamonds Factory

In-depth comparison, January 2019

Zales vs The Diamonds Factory: Fine Jewelry Comparison

Zales

zales.com
5.5
Overall Score
Compare Zales vs another brand
Zales vs. The Diamonds Factory: Pros and Cons of Each
PROS
CONS
Zales vs. The Diamonds Factory: Comparison Summary
Advantage
Zales
Criteria
The Diamonds Factory
Advantage
5.5
Overall Score
Overall Score
2.5
Overall Score
5.0 stars – See brand >
Brand Popularity
1.0 stars – See brand >
Advantage
Zales
Shipping & Returns Policies
The Diamonds Factory
Advantage
Yes
Free Shipping Policies
Yes
Yes
Returns & Exchanges Policies
Yes
Unlikely
International Shipping Policies
Unlikely
Advantage
Zales
Payment Options
The Diamonds Factory
Advantage
Unlikely
Paypal Support
Unlikely
Unlikely
Debit & Prepaid Card Support
Yes
Advantage
Zales
Discount Policies
The Diamonds Factory
Advantage
Unlikely
Price Matching Policies
Unlikely
Yes
Official Coupons Support
Unlikely
Yes
Availability of Sales and Promotions
Unlikely
Unlikely
Student Discount Policies
Unlikely
Unlikely
Military Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Birthday Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Promo Code Support
Advantage
Zales
Customer Service Features
The Diamonds Factory
Advantage
Unlikely
Loyalty Programs
Yes
Yes
Money-back Guarantee Policy
Yes
Social Media Presence
Yes
Contact Information Availability
Yes
Advantage
Zales
Website Features
The Diamonds Factory
Advantage
Yes
Website Security & Privacy Policies
Yes
Advantage
Zales
Marketing Programs
The Diamonds Factory
Advantage
Yes
Affiliate Programs
Yes
Advantage
Zales
Other Features
The Diamonds Factory
Advantage
Unlikely
Ethical Practices
Yes
Zales
View brand
129 active offers >>
The Diamonds Factory
View brand
1 active offers >>

Zales vs. The Diamonds Factory: Comparison Details

Best Free Shipping Policies – Tie
Does Zales offer free shipping?
Yes

Last reviewed January 3, 2019. Read all 2 free shipping reviews.

Yes

Last reviewed September 4, 2018. Read 1 free shipping review.

Best Returns & Exchanges Policies – Tie
Yes

Last reviewed August 6, 2018. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed July 31, 2018. Read all 3 free returns & exchanges reviews.

Best Money-back Guarantee Policy – Tie
Yes

Last reviewed March 31, 2018. Read all 2 money-back guarantee reviews.

Yes

Last reviewed August 2, 2018. Read all 2 money-back guarantee reviews.

Best Price Matching Policies – Tie
Does Zales offer price matching?
Unlikely

Last reviewed July 31, 2018. Read 1 price matching review.

Unlikely

Last reviewed December 26, 2018. Read all 2 price matching reviews.

Best Official Coupons Support – Winner: Zales
Yes

Last reviewed March 31, 2018. Read 1 official coupons page review.

Unlikely

Last reviewed September 16, 2018. Read all 2 official coupons page reviews.

Best Availability of Sales and Promotions – Winner: Zales
Does Zales offer sales?
Yes

Last reviewed March 31, 2018. Read 1 sales review.

Unlikely

Last reviewed September 9, 2018. Read all 2 sales reviews.

Best Student Discount Policies – Tie
Unlikely

Last reviewed March 31, 2018. Read all 2 student discounts reviews.

Unlikely

Last reviewed August 2, 2018. Read all 2 student discounts reviews.

Best Military Discount Policies – Tie
Unlikely

Last reviewed December 7, 2018. Read 1 military discounts review.

Unlikely

Last reviewed August 28, 2018. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed March 31, 2018. Read 1 senior discounts review.

Unlikely

Last reviewed August 10, 2018. Read all 2 senior discounts reviews.

Best Birthday Discount Policies – Tie
Unlikely

Last reviewed April 1, 2018. Read all 2 birthday discounts reviews.

Unlikely

Last reviewed September 19, 2018. Read all 2 birthday discounts reviews.

Best International Shipping Policies – Tie
Unlikely

Last reviewed April 1, 2018. Read all 2 international shipping reviews.

Unlikely

Last reviewed October 17, 2018. Read all 3 international shipping reviews.

Best Loyalty Programs – Winner: The Diamonds Factory
Unlikely

Last reviewed November 1, 2018. Read all 2 loyalty programs reviews.

Yes

Last reviewed December 7, 2018. Read all 2 loyalty programs reviews.

Best Affiliate Programs – Tie
Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 31, 2018. Read all 2 competitor coupons reviews.

Unlikely

Last reviewed December 7, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 31, 2018. Read all 2 coupon stacking reviews.

Unlikely

Last reviewed December 25, 2018. Read all 2 coupon stacking reviews.

Best Website Security & Privacy Policies – Tie
Yes

Last reviewed January 7, 2019. Read all 2 website security & privacy reviews.

Yes

Last reviewed January 4, 2019. Read all 2 website security & privacy reviews.

Best Paypal Support – Tie
Does Zales accept PayPal?
Unlikely

Last reviewed April 17, 2018. Read all 2 PayPal reviews.

Unlikely

Last reviewed April 12, 2018. Read all 2 PayPal reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Winner: The Diamonds Factory
Unlikely

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 17, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Winner: Zales
Does Zales offer promo codes?
Yes

Last reviewed July 30, 2018. Read all 3 promo codes reviews.

No

Last reviewed July 30, 2018. Read all 3 promo codes reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 14, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed September 29, 2018. Read all 2 teacher discounts reviews.

Best Ethical Practices – Winner: The Diamonds Factory
Does Zales support ethical practices?
Unlikely

Last reviewed December 28, 2018. Read all 2 ethical practices reviews.

Yes

Last reviewed December 25, 2018. Read all 2 ethical practices reviews.